To guarantee customer satisfaction, we offer free returns for the products that for some reasons did not meet our customer's expectations.
Please note: All exchanges or returns must be shipped within 28 days of receiving your order. Shipping and handling charges are NOT refundable unless the goods delivered were incorrect, damaged or faulty.
You can create a return request right from your customer account or contact us at firstname.lastname@example.org
We are committed to giving you complete satisfaction. If you are not completely satisfied with any product, simply return it within 28 days of receiving it, and we will promptly issue a refund for the value of the item, or replace the product (your choice).
It must be in a saleable condition in its original, undamaged packaging, and we will consider the overall condition when making a refund (this does not affect your statutory rights in the event of faulty goods).
If you intend to return any part of your order, please contact us. Then return the goods. We would highly appreciate it if you add a letter explaining why you are returning the product and enclose it with your shipment. Carefully secure and package the merchandise to prevent damage in transit (the package with remaining product must be returned).
If there are breakages in transit please save the merchandise and the package it arrived in and notify us immediately.